Frequently Asked Questions
Everything you need to know about our premium wigs and services.
What is the difference between synthetic and human hair wigs?
Human hair wigs offer the most natural look and feel, plus styling versatility with heat tools. Synthetic wigs are more affordable and maintain their pre-set style even after washing, though they are generally less heat-resistant.
How long does shipping take?
Standard shipping typically takes 7-15 business days, while express shipping options are available for delivery within 3-5 business days depending on your location.
Can I return my wig if I am not satisfied?
Yes, we accept returns within 14 days of receipt, provided the wig is in its original condition, unworn, and the lace remains uncut due to hygiene regulations.
How do I choose the right cap size?
Most of our wigs come in an average cap size with adjustable straps. We recommend measuring the circumference of your head to ensure the best fit; detailed sizing guides are available on each product page.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
How should I care for my wig to make it last longer?
We recommend using sulfate-free shampoos and conditioners specifically designed for wigs. Store your wig on a wig stand when not in use to maintain its shape and prevent tangling.